Contact Us

If you’re searching for an RDA group in your area, please visit our ‘Find a Group’ page to connect directly with a local group. If you need further assistance, don’t hesitate to reach out to our friendly office team by phone or email—we’re here to help!

participants and coach warming up and stretching

Important notice: Changes to our telephone service – Friday 23 October

Our telephone lines will be closed from 12pm on Friday 23 October while we switch to a new telephone system. Our phone lines will reopen on Monday 26 October.

You can still contact us by email until 4pm on Friday 23 October. Please use the relevant team email address listed on our Contact Us page.

From Monday 26 October, you will be able to contact us through one main office telephone number and select the team you need to speak to. If your chosen team is unavailable, you will be able to leave a voicemail or speak to another team for assistance.

Thank you for your patience while we make these changes.

Our normal opening hours are:

Monday – Thursday: 9.00am – 5.00pm

Friday: 9.00am – 4.00pm

Weekends and bank holidays Closed

RDA National Office:
Postal Address:

  • RDA
    Lowlands Equestrian Centre
    Old Warwick Road
    Shrewley
    CV35 7AX

    Complaints or concerns

    We always aim for your experience with RDA to be a positive one. However, if this is not the case, it is important that concerns are shared.

    Where possible, we encourage individuals to resolve any disagreements directly between those involved. If this cannot be achieved, concerns about your experience with a local RDA Group should, in the first instance, be raised with the Group Chair. If the issue remains unresolved, or if the complaint relates to the Group Chair, it should be escalated to the County or Regional Chair.

    You can view the RDA Complaints Procedure HERE for raising a complaint about a group.

    If your concerns is regarding the actions or behaviour of any RDA UK volunteer, member of RDA UK staff, or RDA UK Trustee (Board Member), the Complaints Procedure can be viewed HERE.

    Safeguarding

    To report a concern:

    If you think someone is at immediate risk of abuse or harm, contact either the police or social services.

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