Monday – Thursday: 9.00am – 5.00pm
Friday: 9.00am – 4.00pm
Weekends and bank holidays Closed
RDA
Lowlands Equestrian Centre
Old Warwick Road
Shrewley
CV35 7AX
Complaints or concerns
We always aim for your experience with RDA to be a positive one. However, if this is not the case, it is important that concerns are shared.
Where possible, we encourage individuals to resolve any disagreements directly between those involved. If this cannot be achieved, concerns about your experience with a local RDA Group should, in the first instance, be raised with the Group Chair. If the issue remains unresolved, or if the complaint relates to the Group Chair, it should be escalated to the County or Regional Chair.
You can view the RDA Complaints Procedure HERE for raising a complaint about a group.
If your concerns is regarding the actions or behaviour of any RDA UK volunteer, member of RDA UK staff, or RDA UK Trustee (Board Member), the Complaints Procedure can be viewed HERE.
Safeguarding
To report a concern:
If you think someone is at immediate risk of abuse or harm, contact either the police or social services.
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